{"id":336,"date":"2024-09-10T10:17:01","date_gmt":"2024-09-10T08:17:01","guid":{"rendered":"https:\/\/padelmaster.io\/en\/?page_id=336"},"modified":"2026-10-21T15:46:51","modified_gmt":"2026-10-21T13:46:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/padelmaster.io\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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On this page, you will find answers to the most common questions we receive. We have divided the questions into three different categories:<\/p>

1. Questions from padel centers<\/p>

2. Questions from individuals looking to purchase a Padelmaster<\/p>

3. Questions from users<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. FAQ for padel centers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI've heard that many padel centers have problems with ball machines. Is that true?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, that’s true, but this is exactly the problem we solve with our service, which includes maintenance and support. We also launched our own ball machine, Padelmaster, in early May 2024. Padelmaster is more reliable than other machines. Now you can get a ball machine for your padel center without any worries and meet your customers’ needs.


<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIsn't it better to buy a ball machine than to rent one?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For us and our padel centers\/customers, the answer has been crystal clear. Our service puts padel centers in a better position to build a growing base of returning ball machine customers over time, which leads to higher profitability.

For more information, watch this video<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWon't the ball machine take business away from our coaches?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

First of all, our philosophy is based on the idea that you should work with a coach to develop your technique and strategy, while the ball machine’s role is to make volume training possible, both static and match-like.

That’s why coaches and ball machines complement each other well at a padel center. The ball machine is also a tool coaches can use to make training more effective. By more effective training, we mean that customers\/students get to hit more shots during their session and coaches are in a better position to teach their customers\/students.\u00a0

Coaches who have a ball machine at their padel center say they get more private lessons thanks to the ball machine. One theory we have is that the average player gets tired of padel (or other sports) when their progress stalls. A ball machine makes match-like volume training accessible, which leads to more progress and a greater need for private lessons.

On top of that, the padel center rents out more hours. Many of these hours are on weekdays during the day or early\/late on weekends.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if we don't have anyone on site to help customers get the machine started?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You don’t need anyone on site. Many of our padel centers are fully or partly unstaffed. The padel centers receive an instructional video that is shared with users when they book the ball machine, and there is also a QR code on the machine that users can scan to watch the video.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe don't have a storage room or anywhere to put the machine away every evening.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No need. The ball machine should stay out 24\/7, which is one way of marketing it. Worried about theft or vandalism? That’s nothing you need to be concerned about: we own the machine and are insured against theft and vandalism.

Worried that customers will use the machine without paying? It has happened, but it is extremely rare and therefore not a problem at our padel centers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIsn't a ball machine a bit of a novelty, with lots of people trying it at first but nobody wanting to continue?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Quite the opposite. The more people try the machine, the more of them become returning customers, so your rental volume grows over time. Having lots of curious people at the start is only a good thing, because it gives you a better starting point for building a base of returning customers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAren't ball machines developed for tennis?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The vast majority (almost all) of ball machines were originally developed for tennis. Padelmaster is the first machine in the world to be developed and designed by padel players, padel coaches and padel centers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe're fully booked in the evenings and on weekends anyway.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Great, we love it when padel is buzzing. With a ball machine, you can also increase occupancy on weekdays during the day and at off-peak times on weekends.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe're interested in getting a ball machine, but we don't want to take on any extra costs. Running a padel center is financially tough.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For us, just as for you, padel is a passion. One of our strongest driving forces is helping padel centers. That’s why we offer all padel centers a three-month satisfaction guarantee, which means you get your money back after three months if you can’t see that your revenue exceeds your costs. Let’s say that after three months you have revenue of \u20ac500\/month and costs of \u20ac300\/month (the cost of our service). As long as you put in a bit of effort, revenue will keep growing, except in the low season (summer and December). That way, you can feel confident that the investment will generate a growing return over time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich other padel centers have Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We have listed all the padel centers that have a Padelmaster on this page<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. FAQ for private individuals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to try the machine before buying?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, of course. Visit one of our padel centers with a Padelmaster. You’ll find them on this page<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Of course. We recommend that you start by trying the machine at one of our padel centers and\/or downloading the app (search for Padelmaster wherever you download apps). If you have more specific questions, email magnus@bollmaskin.se or call us at +46 766281919.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much does the machine weigh?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

25 kg.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Sure, no problem. If you don’t have any trunk space, you can put the machine on a seat in the car.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I'm going to a padel center, do I have to carry the machine?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, Padelmaster has wheels, so you can pull the machine to and from your car or to and from the padel center and the court.\u00a0

We wouldn’t recommend a long walk in the woods over rough terrain but, as we said, it’s no problem to take the machine to and from the padel center by car.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is Padelmaster more expensive than other machines on the market?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Quite simply, we have put more time and money into developing a machine that meets the needs of padel players and padel coaches, which is also the feedback we keep getting.\u00a0

Here are a few more details:

– The quality of every single component is higher.
– Unique functionality adapted to padel players and padel coaches.
– Greater ease of use.

If you’d like to buy a cheaper machine, we can of course help you with that.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3. FAQ for users<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I train with Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We have good coverage in Sweden and the rest of the Nordic region. Padelmaster is also available in other parts of the world.

We have listed all the padel centers on this page<\/a>.

Isn’t there a Padelmaster near where you live? Then you can ask your nearest padel center to contact us:

magnus@bollmaskin.se
+46 766281919<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Search for Padelmaster wherever you download apps.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I find an instructional video for Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course, here are two videos.

How to get started with Padelmaster.<\/a>

How easy it is to use the app.<\/a>

Don’t hesitate to call us if you have any further questions.

+46 766281919

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there any recommendations on how to train with Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Absolutely. Here<\/a> you’ll find a large number of videos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I connect the app to the ball machine\/Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It’s super easy. Just tap a button in the app, and it connects to the ball machine automatically.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich languages is the app available in?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It’s available in Swedish and English. More languages are coming in the future.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThere's no Padelmaster near where I live, but I'd really like to train with one.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Talk to your nearest padel center and ask them to contact us.\u00a0

magnus@bollmaskin.se
Phone: +46 766281919<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan two people train at the same time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, absolutely. Because Padelmaster shoots balls at a faster rate than other machines and its shooting mechanism moves faster, you get effective training even when there are two of you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book Padelmaster if I want to train?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It’s easy:
1. Find the nearest padel center that has Padelmaster.
2. Book the machine through the padel center’s booking system, either just like a court or under activities.

If you can’t find where to book, contact the padel center.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI'm a little worried that others will watch me when I train with the ball machine. What if they think my level is too low to train with Padelmaster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Padelmaster is developed and adapted for all levels. Volume training is great for children, beginners, retirees and pros alike.

Sure, someone might watch you, but if they do, it’s because they’re curious about this way of training.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ On this page, you will find answers to the most common questions we receive. We have divided the questions into three different categories: 1. Questions from padel centers 2. Questions from individuals looking to purchase a Padelmaster 3. Questions from users 1. FAQ for padel centers I’ve heard that many padel centers have problems […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-336","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPadel Ball Machine FAQ, App & Support | Padelmaster<\/title>\n<meta name=\"description\" content=\"Get answers about Padelmaster pricing, training, the app, support, private use and solutions for padel centers, clubs, coaches and common product questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/padelmaster.io\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions About Padelmaster?\" \/>\n<meta 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